Reset a forgotten password

If you've forgotten your password, here's how to request a reset link and use it to get back into your account.

Request a reset link

On the login page, click Forgot password?, just below the password field.
Enter the Email Address associated with your ApexStream account.
Click Send Reset Link.

You'll see a confirmation message letting you know the email is on its way — with a Didn't get an email? Try again option if it doesn't show up after a few minutes.

Open the link in your email

Open the email from ApexStream — the subject line is "Reset your ApexStream password" — and click the link inside it (or copy and paste it into your browser) to continue.

Good to know: The reset link expires after 1 hour for security. If it's expired or isn't working, go back to the login page and request a fresh one.

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