The Pro Audio add-on billing The Pro Audio add-on unlocks cloud podcast recording, DAW master upload/swap, and stem/package export inside Podcast Studio. It is billed as a separate add-on subscription. Pricing * $15 per month when added to a Hobby or Creator plan. * Included at no
Manage your subscription You can view your current plan, change to a different plan, cancel, update your payment method, and download invoices from the Billing section of your dashboard. Open your billing settings 1. Click your profile or avatar in the dashboard, then choose Settings. 2. Select Billing from the
Why does my stream have a watermark? The small ApexStream logo in the corner of your stream is the Free-plan watermark. It appears only on the Free plan and is removed automatically when you upgrade to any paid plan. Why the watermark exists The watermark lets viewers know the
Update billing info & get invoices You can update your billing address, change your payment method, and download past invoices through the Stripe billing portal. Update billing information 1. In your dashboard, go to Settings > Billing. 2. Click Open Billing Portal. 3. In Stripe, update your payment method, billing
Supported payment methods ApexStream processes payments through Stripe, which supports most major credit and debit cards. Cards we accept * Visa * Mastercard * American Express * Discover Payments are charged in USD. The card you use is saved securely in Stripe's billing portal, not on ApexStream's servers. How to
Get a refund / failed payment If you were charged by mistake, believe a charge was duplicated, or your payment failed, you can request help directly from your billing settings. Request a refund 1. Go to Settings > Billing. 2. Scroll to the Refund Requests section. 3. Click Request a Refund.
Cancel your subscription You can cancel your ApexStream subscription through the Stripe billing portal. After cancellation, your account moves to the Free plan when the current billing period ends. How to cancel 1. From your dashboard, go to Settings > Billing. 2. Click Cancel (or Change Plan) to open the
Upgrade or change your plan Upgrading raises your streaming limits right away; downgrading, canceling, or updating payment details is handled through a secure billing portal. Here's how each works. Upgrade to a higher plan 1. Open the Upgrade your plan screen — ApexStream shows this whenever a feature needs
ApexStream plans explained ApexStream has five plans, from a free starting point up to a custom Enterprise plan, so you can pick the level of streaming power that matches where you are today and grow into a higher plan later. The five plans * Free — $0/mo. Get started with essential
What each plan unlocks Here's a side-by-side look at what changes between ApexStream's plans, so you can see exactly what upgrading gets you. Plan comparison Free Hobby Creator Scale Enterprise Price $0/mo $25/mo $60/mo $199/mo Custom Destinations live at once