Unified live chat: read all your comments in one place ApexStream's unified chat panel collects comments from your connected platforms into one place, so you can follow the conversation without switching between YouTube, Facebook, and Twitch tabs while you're live. What the unified chat panel shows
Tips for guests: best audio & video Send these tips to your guests before they join so they look and sound their best on stream. Audio tips * Wear headphones. This stops your microphone from picking up the stream audio, which prevents echo. * Use an external microphone if you have one.
Why is my recording missing or still processing? After a stream ends, your recording goes through a short processing pipeline before it appears in your library. If you do not see it right away, it is usually still processing. Normal processing stages A recording may show one of these statuses
Revoke or remove a guest You can remove a guest from your session at any time, and you can invalidate an invite link so no one else can use it. Remove a guest who is already in the session 1. In Web Studio, open the Sources or Green Room panel.
Record in Web Studio Web Studio can record your session directly from your browser. You can save the recording to your ApexStream cloud library or, on eligible plans, download it straight to your own device. Start a cloud recording 1. Enter Web Studio. 2. In the top bar, open the
A destination shows disconnected If one of your connected platforms shows as disconnected in ApexStream, the link between ApexStream and that platform needs to be refreshed. Check these, in order Is the platform itself having an outage? Check the platform's status page or try logging into it directly.
What format and resolution are recordings? ApexStream recordings are saved in a standard format that works with most video editors, podcast tools, and social platforms. Recording format * Container: MP4 * Video codec: H.264 * Audio codec: AAC This means your recordings will play in almost any video player and can be
Test your internet speed for streaming A stable upload speed is the most important part of a smooth live stream. This article shows you how to test it and what the results mean for ApexStream. Run a speed test 1. Use a wired connection if possible. 2. Close any apps
Screen share isn't working If nothing happens when you try to share your screen in Web Studio, the cause is usually a browser permission or an OS setting. Check these, in order Did you allow the screen-recording permission? Your browser shows a picker when you start screen
I hear an echo in Web Studio Echo happens when your microphone picks up audio coming out of your speakers. Work through these checks to find the source. Check these, in order Are your speakers on? If your computer speakers are loud enough, your microphone will hear them and send
Guest setup & device check When your guest opens the invite link, they land on a pre-flight screen where they can check their camera and microphone before joining your session. This helps avoid surprises once they are live. What your guest sees 1. Camera preview — a live preview of
Connect Streamlabs to ApexStream You can stream from Streamlabs Desktop to ApexStream using a custom RTMP destination. Once connected, ApexStream sends your Streamlabs feed to all your connected platforms. Get your ApexStream ingest details 1. In your ApexStream dashboard, open the stream you want to broadcast to. 2. Go to