My stream keeps dropping or reconnecting If your broadcast is cutting out or repeatedly reconnecting, work through this checklist in order. Check these, in order 1. Is it a brief connection blip in Web Studio? When Web Studio notices a short break in your connection, it automatically tries to reconnect
My microphone isn't working in Web Studio If your microphone isn't picking up sound in Web Studio, work through this checklist in order. Check these, in order 1. Did your browser block microphone access? If Web Studio couldn't get permission, you'll see
My camera isn't working in Web Studio If your camera won't show a picture in Web Studio, work through this checklist in order. Check these, in order 1. Did your browser block camera access? If Web Studio couldn't get permission, you'll see
Log in and out Once you've created your ApexStream account, logging in is straightforward. You have two options. Log in with your email and password 1. Go to the ApexStream login page. 2. Enter your Email Address and Password. 3. Click Sign In. If you can't
How many platforms can I stream to at once? It depends on your plan. Each plan sets a limit on how many destinations can be switched on for the same broadcast: * Free — 2 destinations * Hobby — 3 destinations * Creator — 5 destinations * Scale — 8 destinations * Enterprise — 50 destinations This is the number
How long recordings are kept (retention by plan) How long ApexStream keeps a recording in your library depends on your plan. Cloud recording of new broadcasts is a Hobby-plan-and-up feature, but every plan has a retention window that governs how long a recording stays in your account
How do I remove the ApexStream watermark? The ApexStream watermark only appears on streams from the Free plan. To remove it, upgrade to any paid plan — you don't need the most expensive one, since every paid plan removes it: * Hobby ($25/mo) * Creator ($60/mo) * Scale ($199/mo)
Generate AI Clips from a recording This article walks you through turning a finished recording into a set of AI-generated clips. Steps to generate clips 1. Make sure you have a finished recording in your Media Library — AI Clips works on a recording you've already saved, not
Edit your episode: the audio editor The Editor lets you edit your episode by editing its transcript — cut audio by deleting words, instead of hunting for the right spot on a waveform. Open the editor From Episodes, click the scissors icon on any episode to open it in the Editor.
Does multistreaming use more of my bandwidth? No. However many destinations you turn on, your computer only uploads your stream once. When you go live from Web Studio or an encoder like OBS, ApexStream receives that single upload and sends it out to YouTube, Facebook, Twitch, or wherever else you&
Create your ApexStream account Creating an ApexStream account is free and takes just a minute. You'll fill in a few details (or use Google), then pick a plan and land straight in your dashboard. Step 1 — Go to the sign-up page Visit the ApexStream sign-up page
Choose how to go live: Web Studio vs. OBS ApexStream gives you two ways to broadcast: produce your show right in your browser with Web Studio, or send a feed in from streaming software like OBS (or another encoder) and let ApexStream multistream it out. Here's how to